Bus audit creates discussion about purpose

Here is an interesting news article about an audit of the transit system in Houston. A state audit has caused a debate about what the purpose of the transit system is. Is it efficiency? One metric considered was the operating ratio or the percent of the cost that is paid for by the fare. Increasing this metric requires reducing or eliminating routes that serve lower numbers of people. But then this raises the issue of equity or whether the transit authority's purpose is serving the low income, those who have no other means of transportation. Quality can be measured in another way - the comfort of the trip. Some think that using that performance measure light rail transportation is better than bus routes - because light rail is quieter, more comfortable, and more reliable.

A very interesting discussion and illustrates the value of an audit. Audits can improve the quality of the public discussion. This article reminds me of the debate that is taking place in my own jurisdiction, but without the benefit of an audit to clarify issues. See here, here, and here.